Sending and signing documents
Request changes on a document
A recipient can pause the current signing round and ask the sender to revise the document without silently changing what others signed.
Steps to follow
- 1
Choose Request Changes in the signing page action area and explain the requested revision clearly.
- 2
The request pauses the current signing round. Existing field values, signatures, and audit evidence remain preserved while the sender decides.
- 3
If the sender rejects the request, the same document version resumes and previously completed signer work stays intact.
- 4
If the sender accepts the request, they upload a revised PDF and provide a revision summary for every recipient.
- 5
The previous version and signing round are retained as superseded audit evidence; their signing links are retired rather than rewritten.
- 6
Because the document content changed, every recipient must review and sign the new version, including recipients who signed the earlier version.
- 7
Each recipient can review the revision summary and revised document, then sign, request another change, or decline.